Privacy Policy
At Miss Fluffy, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or purchase our products. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect different types of information to provide you with a smooth, secure, and personalized shopping experience:
Personal Information:
Name, email address, phone number, billing address, shipping address, city, and account details provided when you create an account, place an order, subscribe to our emails, submit a review, or contact us.
Order & Transaction Data:
Details related to your purchases, order history, payment confirmations, shipping information, and delivery status.
Technical Data:
IP address, browser type, device type, operating system, referral source, pages visited, and browsing behavior collected through cookies and analytics tools.
Communication Data:
Information shared through contact forms, email communication, review submissions, or customer support interactions.
Marketing Preferences:
Your consent status for receiving promotional emails, discount codes, newsletters, and product updates.
2. How We Use Your Information
We use your information to:
Process and deliver your orders accurately and efficiently
Provide customer support and respond to inquiries
Personalize your shopping experience and product recommendations
Send transactional emails such as order confirmations and shipping updates
Send promotional emails and offers (only if you have opted in)
Improve website performance, usability, and security
Analyze customer behavior to enhance our products and services
Comply with legal, tax, and regulatory requirements
3. Sharing of Information
Your privacy is a priority. Miss Fluffy does not sell, rent, or trade your personal data.
We may share your information only in the following limited cases:
Service Providers:
With trusted third-party partners such as payment gateways, shipping companies, email marketing platforms, and analytics providers who help us operate our business.
Legal Obligations:
When required by law, regulation, court order, or governmental authority.
Business Transfers:
In the event of a business merger, acquisition, or restructuring, customer data may be transferred as part of business assets, while remaining protected under this policy.
All third parties are required to handle your data securely and use it only for the purposes specified.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enable core website functionality
Remember your cart and preferences
Improve user experience and site performance
Analyze traffic and visitor behavior through analytics tools
Support marketing and promotional campaigns
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
5. Data Security
We apply appropriate technical and organizational measures to protect your personal data, including:
Secure SSL (HTTPS) encryption
Secure WooCommerce checkout environment
Restricted access to personal data
Regular system updates and security monitoring
While no system is completely secure, we take all reasonable steps to safeguard your information.
6. Your Rights
As a user of Miss Fluffy, you have the right to:
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Opt out of promotional emails using the unsubscribe link
To exercise any of these rights, please contact us at:
📧 info@miss-fluffy.com
7. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain order and transaction records
Comply with legal and accounting requirements
When data is no longer required, it is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites or services (such as payment providers). We are not responsible for the privacy practices or content of these external sites and recommend reviewing their privacy policies separately.
9. International Data Transfers
Some of our service providers may operate outside Egypt. In such cases, your data may be transferred internationally, and we ensure appropriate safeguards are in place to protect your information.
10. Children’s Privacy
Miss Fluffy does not knowingly collect or process personal data from individuals under the age of 18. If such data is identified, it will be deleted immediately.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Miss Fluffy
Email: info@miss-fluffy.com
Your trust matters to us.
At Miss Fluffy, we are committed to handling your personal data with transparency, care, and the highest standards of protection.